When you shop with us or create an account, we may collect:

• Name, email address, phone number, and shipping/billing address
• Order history and product preferences
• Payment confirmation details (we never store full card numbers)
• Technical data such as IP address, browser type, and pages visited

We use your data to process and deliver orders, provide customer support, send order updates, improve our products and website, and — only with your consent — share occasional offers and new collection launches.

All payments are processed securely through trusted third-party payment gateways. Your card and banking details are handled directly by these providers and are never stored on our servers.

We use cookies to keep your cart, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though some features may not work as expected.

We share information only with the partners needed to run our store — such as couriers, payment processors, and analytics providers. We never sell your personal data to anyone.

We keep your order and account information for as long as your account is active or as required to meet legal, tax, and accounting obligations. You may request deletion at any time.

You have the right to access, correct, or delete the personal data we hold about you, and to withdraw marketing consent at any time. To make a request, simply email support@ornabling.com.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.